Privacy Policy
Last updated: 5 May 2026
AI Email is operated by Ai Future Technologies Limited (UK Companies House #16785608), a company registered in England and Wales with its registered office at Eastham Hall, Eastham Village, Cheshire, CH62 0AF. This policy explains what personal data we process, why, and your rights under UK GDPR and PECR.
1. Who we are and how to contact us
The data controller is Ai Future Technologies Limited. For any privacy question, opt-out request, or rights request, contact us at [email protected] or by post at the registered office above.
2. Personal data we process
We process two distinct types of personal data:
(a) Customer data. When you sign up for AI Email, we collect your name, work email address, telephone number (optional), company name, website, payment details (handled by Stripe — we do not store card numbers ourselves), and the campaign-related preferences you configure (your offer, ICP, brand assets).
(b) Prospect data — for the cold-email service. To deliver the service we process a UK B2B contact database of approximately one million records sourced from licensed providers and public business records (Companies House, public filings). The personal-data element is minimal: a work email per record. Everything else (job title, company name, industry, registered address) is public business information rather than personal data.
3. Lawful basis
For customer data, the lawful basis is the contract between you and us (UK GDPR Article 6(1)(b)) and our legitimate interests in operating and improving the service (Article 6(1)(f)).
For prospect data, the lawful basis is legitimate interest (Article 6(1)(f)) — namely, contacting UK corporate subscribers (incorporated companies and similar legal persons) with relevant B2B information, with a clear opt-out in every email. We have completed a legitimate interest assessment. PECR Regulation 22 permits unsolicited B2B marketing email to corporate subscribers without prior consent provided an opt-out is offered — which we always do.
4. How we use the data
- Customer data: to operate your account, deliver your morning report, run your campaigns, take payment, and provide support.
- Prospect data: to send a cold email on your behalf from our own UK email infrastructure (never from your domain) and to record engagement so we can rank prospects in your morning report.
- We do not sell, rent, or trade personal data.
- We do not use your campaign data to train any third-party AI model.
5. Sending infrastructure (the bit most people care about)
Cold emails sent on your behalf go from our own pre-warmed UK domains and IP addresses — never from your domain. Your domain is never connected to your campaigns. This protects your domain reputation and keeps your normal email (replies, sales, customer communications) clean.
6. Where data is stored
We host on infrastructure within the European Economic Area (EEA). Under the current UK–EU adequacy framework, transfers of personal data from the UK to the EEA are permitted without additional safeguards. Where we use sub-processors outside the UK/EEA (such as Stripe for payments), appropriate transfer mechanisms are in place.
7. Sub-processors
We use a small number of trusted sub-processors to operate the service. These include Stripe (payments), our email-infrastructure providers (campaign delivery), and our cloud-hosting provider. Each is bound by a data-processing agreement. A current list is available on request to [email protected].
8. Retention
We keep customer data for the duration of your account and for up to 6 years afterwards to meet UK accounting and audit requirements. Prospect data is refreshed continuously; opt-out records are kept indefinitely so we never email someone who has unsubscribed.
9. Your rights
Under UK GDPR you have rights to access, correct, erase, port, or restrict processing of your personal data, and to object to processing based on legitimate interest. To exercise any of these rights, email [email protected]. You can also lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
10. Opting out of cold emails sent through AI Email
Every cold email we send carries a one-click unsubscribe link. Unsubscribes are honoured across every customer's campaigns — not just the one you saw — and are kept on a permanent suppression list.
11. Cookies
Our website uses a small number of strictly necessary cookies (e.g. authentication, theme preference) and basic analytics. We do not use cross-site tracking cookies or sell user data to advertisers.
12. Changes to this policy
We may update this Privacy Policy when our practices change. The current version is always published at this URL with the "Last updated" date at the top. Material changes will be communicated to active customers by email.